Frequently Asked Questions
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How to claim a bonus? →
I didn’t receive the bonus I claimed. What do I do next? →
Can I claim more than one bonus? →
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Popular Questions
Both deposits to and withdrawals from the Two-Up Casino account should be made with the payment method registered under the name of the account holder, as reflected in the casino’s T&C.
Claiming more than one bonus is against the rules of Two-Up Casino, because if you do that, we won’t be able to properly calculate whether or not the wagering requirements were met.
If you didn’t receive the bonus you claimed, make sure you don’t play with money you’ve deposited, because that will invalidate your deposit for bonus claiming. Contact our Customer Support Service immediately, to get further assistance.